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FAQ

Good questions, straight answers.

Everything you might want to know before sitting in the chair.

How long does a full set take?
A full classic set typically takes about one hour. We also allow additional time at the start of every appointment for a brief consultation and lash mapping, so the design is tailored to your eye shape and natural lash health.
How often do I need to come in for fills?
We recommend a fill every two to three weeks to maintain a full, polished look. Allowing the set to grow out past three weeks can compromise the overall shape and impact retention going forward.
Will lash extensions damage my natural lashes?
When applied correctly, lash extensions will not damage your natural lashes. Each extension is isolated to a single natural lash and sized appropriately to its strength, ensuring it is never overloaded. Damage typically occurs only as a result of improper technique or oversized extensions.
How should I prepare for my appointment?
Please arrive with clean lashes, free of mascara, eyeliner, and any oil-based products around the eye area. We recommend wearing comfortable clothing, removing contact lenses if possible, and arriving on time so we can make full use of your appointment window.
What is your cancellation policy?
We require a minimum of 24 hours notice for any cancellation or reschedule. This allows us to offer your appointment slot to another client and keep our schedule running smoothly.
Can I wear makeup with my lashes?
Yes, with a few considerations. We ask that you avoid mascara, all waterproof formulas, and any oil-based cleansers or makeup removers, as these will break down the adhesive and shorten the life of your set. A foam or micellar cleanser formulated for lash extensions is ideal, and we recommend avoiding direct rubbing of the eye area.
Do you accept walk-ins?
Our studio operates by appointment only. Each session is reserved for one client at a time to ensure a focused, fully custom service. Please call or text us in advance to schedule a visit.

Still have questions? Text us anytime. We respond fast.

Text (929) 768-8888